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At Care Product Shop (“we”, “us”, or “our”), operating via ukpurecare.com, we are committed to protecting your privacy while providing premium health, beauty, and personal care products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make purchases of our allergy relief, baby care, or beauty products.
  • Transaction Data: Details about products you purchase (such as skincare items or bath accessories) and payment methods.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Records of your interactions with our customer service team regarding orders of feminine care products, dental care items, or other health essentials.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders for our health and beauty products, including allergy relief medications and children’s health items.
  • Provide customer support for inquiries about our facial moisturisers, bodycare products, or other personal care items.
  • Improve our website experience and product offerings (such as our bath & shower range or cosmetics selection).
  • Send order confirmations, shipping notifications, and service-related communications.
  • Prevent fraud and ensure the security of transactions, especially for sensitive purchases like feminine care products.
  • Comply with legal obligations regarding the sale of health-related products.

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To securely complete transactions for your purchases of deodorants, conditioners, or other personal care items.
  • Shipping Providers: To deliver your orders of face masks, cotton wool, or baby care products worldwide (excluding certain Asian and remote areas).
  • Service Providers: Companies that help us operate our website and business, bound by confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights, particularly regarding health product regulations.

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your personal information:

  • All payment transactions are encrypted using 256-bit SSL technology, especially important for sensitive purchases like children’s health products.
  • We comply with PCI DSS standards for payment security when you buy skincare or dental care items.
  • Personal data is stored on secure servers with limited access.
  • We retain your information only as long as necessary to provide services or as required by law for health and beauty product sales.

5. Your Rights

You have rights regarding your personal data:

  • Access: Request a copy of personal data we hold about your purchases of bath accessories or beauty products.
  • Correction: Update inaccurate information, such as your shipping address for facial moisturisers or cold & flu remedies.
  • Deletion: Request erasure of personal data, subject to legal requirements for health product transactions.
  • Objection: Opt-out of certain data processing, except where necessary for order fulfillment of items like body sprays or cleansing products.
  • Data Portability: Receive your data in a structured format for purchases like our organic skincare range.

To exercise these rights, contact us at [email protected] from our Nottingham headquarters.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences for product categories like allergy & hayfever relief or colourants.
  • Analyze site traffic to improve our offerings of conditioners, bodycare, and other personal care products.
  • Enable shopping cart functionality for purchases of face wipes or bathing accessories.

You can manage cookie preferences through your browser settings, though this may affect website functionality when shopping for digestive health products or cosmetics.

7. International Data Transfers

As we ship globally (excluding some regions), your data may be transferred outside your country of residence. We ensure all transfers comply with applicable data protection laws for our international customers purchasing items like our organic skincare or baby health products.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or regulations affecting health and beauty product sales. Significant changes will be notified to customers who regularly purchase items like our feminine care products or allergy relief solutions.

9. Contact Us

For questions about this Privacy Policy or your personal data related to purchases of our dental care items, beauty face masks, or other products:

Email: [email protected]
Postal Address: 26 Long Row W, Nottingham, GB NG7R 5ZW

Thank you for trusting Care Product Shop with your health, beauty, and personal care needs while we protect your privacy with the same care we put into selecting our products.